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Unread Mon, 15th-Apr-2013, 3:18 PM Who's Who:   BnetId: NvPinder.933  Race: Clan: TA (Nv)  Location: Melbourne  Total Posts Made: 885 # 1
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ACL Brisbane Feedback

Quote:
Originally Posted by Baldie View Post
I think Saturday we averaged around 750 with around 900 the highest I saw and Sunday we averaged around 350 peaking around 600.

Sunday was difficult with Proleague as on Saturday we were uncontested for most of the time.

I would have to look at the data to give an accurate number which I can't do until tomorrow
Hey man, stream was awesome to watch, I tuned in for the most of Sunday and thoroughly enjoyed it.

My one criticism of the event (and keep in mind I only post this as to hope to help the event continue to improve and for no other reason, as I said I thoroughly enjoyed following it throughout the Saturday and Sunday!) would be that you guys got a bit behind/started to completely neglect updating the group scores.

For me both when I was competing, and now purely as a spectator, one of the most exciting parts of the tournaments is the group stages. Seeing which of my friends/favorite players would/could get out of groups and who was playing off for what spots etc. To be honest I generally enjoy this part of the event even more so than the earlier stages of the double elim championship bracket. So making sure the group scores are constantly updated via liquipedia or whatever other outlet appropriate would add a lot to the experience and excitement of that stage of the tournament imo, rather than just waiting till its all over and then releasing who got through to the champ bracket.
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Unread Mon, 15th-Apr-2013, 4:23 PM BnetId: aLtNXZ.221  Race: Clan: aLt  Location: Brisbane, Australia  Total Posts Made: 853 # 2
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Quote:
Originally Posted by NvPinder View Post
Hey man, stream was awesome to watch, I tuned in for the most of Sunday and thoroughly enjoyed it.

My one criticism of the event (and keep in mind I only post this as to hope to help the event continue to improve and for no other reason, as I said I thoroughly enjoyed following it throughout the Saturday and Sunday!) would be that you guys got a bit behind/started to completely neglect updating the group scores.

For me both when I was competing, and now purely as a spectator, one of the most exciting parts of the tournaments is the group stages. Seeing which of my friends/favorite players would/could get out of groups and who was playing off for what spots etc. To be honest I generally enjoy this part of the event even more so than the earlier stages of the double elim championship bracket. So making sure the group scores are constantly updated via liquipedia or whatever other outlet appropriate would add a lot to the experience and excitement of that stage of the tournament imo, rather than just waiting till its all over and then releasing who got through to the champ bracket.

This is fair enough for sure. You get things like the tgun/me/Rossi thing where if Rossi beats tgun he's through, if tgun beats Rossi and I lose to pig he's through and I'm through if I beat pig. This was pretty discussed on the day but not seeing that for stream is kinda sucky.

Quick Comments
 T3CHavOc:  
Wish they casted your game vs PiG - would have been awesome as it decided the groups.
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Wish they casted more of your games in general
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DW^^ NXZ will always be priority cast after his performanc :)
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Unread Mon, 15th-Apr-2013, 4:29 PM Race: Location: Brisbane, Australia  Total Posts Made: 255 # 3
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Quote:
Originally Posted by NvPinder View Post
Hey man, stream was awesome to watch, I tuned in for the most of Sunday and thoroughly enjoyed it.

My one criticism of the event (and keep in mind I only post this as to hope to help the event continue to improve and for no other reason, as I said I thoroughly enjoyed following it throughout the Saturday and Sunday!) would be that you guys got a bit behind/started to completely neglect updating the group scores.

For me both when I was competing, and now purely as a spectator, one of the most exciting parts of the tournaments is the group stages. Seeing which of my friends/favorite players would/could get out of groups and who was playing off for what spots etc. To be honest I generally enjoy this part of the event even more so than the earlier stages of the double elim championship bracket. So making sure the group scores are constantly updated via liquipedia or whatever other outlet appropriate would add a lot to the experience and excitement of that stage of the tournament imo, rather than just waiting till its all over and then releasing who got through to the champ bracket.
The official brackets on challonge were updated at a decent pace imo, (especially compared to previous events).

LP brackets/groups are also a little bit fiddly so I don't think it's worth the time for an admin to be updating them directly during the tournament, Arnor, Xpaperclip and a few others are generally good about updating them as the scores come in, though occasionally it will lag behind just because only editors with a set number of contributions on liquipedia are allowed to mark the revisions as checked.

Even with that in mind I don't think the LP brackets were that far behind, at least not according to the revision history.

Quick Comments
 NvPinder:  
Yeah all bracket stages of the tournaments were updated very well, just the group stages weren't
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Unread Mon, 15th-Apr-2013, 6:58 PM Who's Who:   BnetId: Arnor.836  Race: Clan: xGKing  Location: Sydney  Total Posts Made: 1,967 # 4
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Quote:
Originally Posted by Dingobloo View Post
The official brackets on challonge were updated at a decent pace imo, (especially compared to previous events).

LP brackets/groups are also a little bit fiddly so I don't think it's worth the time for an admin to be updating them directly during the tournament, Arnor, Xpaperclip and a few others are generally good about updating them as the scores come in, though occasionally it will lag behind just because only editors with a set number of contributions on liquipedia are allowed to mark the revisions as checked.

Even with that in mind I don't think the LP brackets were that far behind, at least not according to the revision history.

Day 1 was kind of slow on LP, that was my bad I had no idea ACL had provided Challonge links to the brackets on their website until quite late in the day

I had a pretty late night on Saturday due to family commitments so woke up late on Sunday, noticed Challonge wasnt update for groups, had a quick word to Baldie to updated them promptly and LP was updated straight after

for the Champ Bracket Challonge / LP was updated extremely fast on both sides

Given there is only a handful of Australians that can revision check / approve their own work I plan on working with ACL to be more on top of LP updating for future LANs (although I plan on going to the next ACL so hopefully i can scab some wifi for my tablet or something)
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Unread Mon, 15th-Apr-2013, 7:04 PM Who's Who:   Race: Location: Sydney, Australia  Total Posts Made: 1,592 # 5
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Thanks for your feedback Pinder! This is exactly what we want to hear on how to improve.

Norksman and I didn't prioritise updating challonge on the day as we thought it wasn't required (we had the live excel document on TV). I didn't realise the importance of it and I will make sure at future events we keep it updated as we update the live document!
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Unread Mon, 15th-Apr-2013, 7:09 PM BnetId: FaDeBadger.403  Race: Clan: FaDe  Location: Sydney, Australia  Total Posts Made: 531 # 6
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The biggest issue I had was with the stream opening on Saturday morning. No-one really knew what time the games were supposed to start (some people had heard 10.30, others 12). That combined with the fact that the stream was online from ~9 (I think, correct me if I'm wrong). There was so much filler time at the start that just seemed unnecessary.

It may just be me but I wasn't really interested in the opening speech of ACL which seemed like the only reason that the stream didn't start right when the games did.
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Unread Mon, 15th-Apr-2013, 7:44 PM Who's Who:   Race: Location: Sydney, Australia  Total Posts Made: 1,592 # 7
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Quote:
Originally Posted by FaDeBadger View Post
The biggest issue I had was with the stream opening on Saturday morning. No-one really knew what time the games were supposed to start (some people had heard 10.30, others 12). That combined with the fact that the stream was online from ~9 (I think, correct me if I'm wrong). There was so much filler time at the start that just seemed unnecessary.

It may just be me but I wasn't really interested in the opening speech of ACL which seemed like the only reason that the stream didn't start right when the games did.
The schedule was made available on the ACLPro website here. The stream was online from 9am to show build up and to get the word out before games started. We did start games slightly later than we planned but that was due to a variety of reasons.

We are definitely looking at finding ways to better fill downtime. We got screwed over a bit by the open bracket and how that worked out but that is the nature of the beast!
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Unread Mon, 15th-Apr-2013, 7:47 PM BnetId: FaDeBadger.403  Race: Clan: FaDe  Location: Sydney, Australia  Total Posts Made: 531 # 8
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Quote:
Originally Posted by Baldie View Post
The schedule was made available on the ACLPro website here. The stream was online from 9am to show build up and to get the word out before games started. We did start games slightly later than we planned but that was due to a variety of reasons.

We are definitely looking at finding ways to better fill downtime. We got screwed over a bit by the open bracket and how that worked out but that is the nature of the beast!
Alright, cool. I get that things happen and it naturally gets delayed. I personally didn't see the need of 1hr 30mins of build up.

Just my 2 cents. Really good event otherwise.
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Unread Mon, 15th-Apr-2013, 7:48 PM BnetId: ToRPetrify.729  Race: Location: Melbourne, Australia  Total Posts Made: 390 # 9
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Absolutely amazing event. I love you guys for running it, I probably had one of the roughest schedules for players and it was so well run from you guys. Can't comment on stream quality but I loved the setup in person, sound was a little iffy at times but a lot depending on who was commentating.

My only major negative feedback is Baldie isn't on my level in pool and I think he should really improve that.

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LOL
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Unread Mon, 15th-Apr-2013, 7:56 PM BnetId: HavOc.1292  Race: Clan: T3C  Location: Gold Coast, Australia  Total Posts Made: 55 # 10
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Just like to say a HUGE thank-you to all the ACL staff who planned this event. As a spectator only perspective this was a great maiden event for me and was executed very well. The problems with the stream have already been mentioned and I don't think it will be a problem for next event as you will have a lot of great filler content already for the stream next time (maybe even some interviews with pro players?).

Was awesome to finally see what players are breaking out from the amateur and pro scene and it's a great sign of things to come - hopefully next time we will have a few more Terran and Protoss players in the final 8!

Awesome job guys! Can't wait for Melbourne!
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Unread Tue, 16th-Apr-2013, 1:48 PM Who's Who:   BnetId: NvRossi.155  Race: Clan: TA  Location: Sydney  Total Posts Made: 647 # 11
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Awesome event, everything seemed a bit more streamlined and i really enjoyed myself even though i played a ridiculous amount of sc2 on day 1. That was actually very enjoyable for myself.

Some feedback off the top of my head

Internet issues: Day 1 the internet on stage was ridiculously bad and my ping was over 300 to the sea server resulting in some rather questionable games. I'm not sure if this was due to the fact that everybody was playing at the same time and that was using a lot of bandwidth or the networking setup was simply not optimized yet for sc2. The first games i played were on stage and i was told this was using venue internet and was sectioned off to the stream team and stage computers whilst other sections were sharing 4g internet. From my experience the venue internet in those first few games were horrible!

After I'd lost and moved to the section next to the pc's where brackets were being updated i found the ping much more reasonable even though there were consistent drops(as i understand we were now on the 4g network) and proceeded to enjoy the event much more thoroughly.
Day 2 the internet on stage did seem significantly better as the spikes/drops of the previous day had dissipated.

Pro area:
I'm not 100% sure on the goals of the pro area but if you want players to stay in there you may need to provide them more reasons to do so. I mostly noticed it was more a place to chill briefly or to grab some lollies/snacks/drinks. Majority of it was great, I'd just recommend maybe setting up a stream or two in there in case players want to chill and watch in private.

Cleaning up & Afterparty:

I noticed this year there was less of an effort for us to help clean up the event although i don't think it was entirely our fault. The cleanup looked pretty chaotic and there was no direction for us to help in any way besides helping cleanup some chairs. I'm sure some people would have been happy to help if given some direction.

Regarding the after-party it's a great idea and it was nice to see some people there after the event that i had not talked to during. However it also did seem a bit unplanned. There were drinks setup and they were reasonably priced, however there was limited seating and no food in sight. A group of us did leave around 8 as dinner was a priority and its also a sc2 tradition to attend KBBQ after events.

other feedback:

1. Remind players to bring in ear headphones as they will need to use them on stage
2. PC's went great for the entire weekend and i saw or experienced no complains of PC lag
3. Loved the fact that map and veto system was printed out, made everybody's life easier and would even recommend increasing the amount of paper printed and adding check boxes next to the maps in order to increase their use throughout the event as well as remembering choices.
4. Projector was sick
5. tiny issue, stream team weren't using team flairs on the gameheart custom map if one player had a team and the other did not, not sure why.
6. Some sort of provision of food for open bracket players who had to fight through the losers bracket. (i played 11 series in the open bracket and was happy to keep playing and not take a break in order to delay the bracket, but it would been nice if some subway or something was possible without me asking some1 to go get it for me) The only meal i got apart from some packets of pizza shapes was some pizza that TAcosmic picked up for me and i ate that during my 10th series with NXZ. I then proceeded to finished the open bracket and then played 2 more series in the groups.(which i was happy to do, just trying to provide a timeline)
7. Replays, were these collected at all?


Thats all i can think of right now, hope it helps and look forward to the next one. Great job by vanzr, baldie, stream team, norksman, JB and the entire crew.

edit: also i forgot a little black 4gb call of duty usb at the event and wouldn't mind getting it back if anybody found it.

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Thanks for taking the time to write out your thoughts! I'll see if I can find that USB!
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Unread Tue, 16th-Apr-2013, 5:01 PM Who's Who:   Race: Location: Sydney, Australia  Total Posts Made: 1,592 # 12
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We can use this as the primary source of feedback given it's had a lot already.

Please go nuts with feedback. Tell us how you felt it ran, what you would like to see improved on or changed, what was perhaps missing you would like to see? Don't hold back on criticism if it is there as if we don't know what isn't working we can't change it! Equally if you really enjoyed it let us know!
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Unread Tue, 16th-Apr-2013, 5:31 PM Who's Who:   Location: Sydney  Total Posts Made: 563 # 13
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ACL PRO you did a fantastic job! I enjoyed the weekend immensely

Loves:

- the set up of the venue. Keeping the casters separate from the stage, and then using a combo of noise cancelling headphones + white noise for the stage players, seemed to work well. I thought the volume of the speakers was fine, but then again, I always sat near the front so it was always loud.

- also loved the two screens facing the audience which let us watch players' first person view of the game. Thank you for being so accommodating when I asked to watch PiG's games on these screens (when he was on the main stage but not casted)

- venue location. One of my big concerns is how easy it is to access food from the venue. You guys made it super simple by holding this in such a central location with a Subway 2 minutes away and plenty more to choose from a bit further. Also made travel to and from the venue very easy on public transport

- the organisation. Norksman, Baldie and whoever else who managed the Starcraft players did so efficiently. This is simply the best run ACL to date from the SC2 standpoint (I still remember Sydney...). Meant we finished at a respectable time and got to socialise!

Did not love as much:

- venue was very warm/stuffy the first day, then was considerably cooler the next. Might have been due to there being fewer people there on Sunday but I would advise everyone to always bring a jacket just in case!

- internet issues. This didn't affect me but watching the players try to go through their games while battling epic lag and/or dropping out issues is not fun. These issues also affect how fast games are played, and its always nice when streams aren't interrupted by these sorts of things

- lighting. I was very scared when I entered the venue because I thought it was too dark to take decent photos. The lighting itself is very nice and moody, perfect for creating ambience etc. so this is not an issue for anyone else... just for the poor photographer who has to try push their gear even further!

Did not understand:

- the Pro Zone room. The room was located through a hallway, and though it isn't a long walk by any means, anyone using the room would have no idea of what was going on at the event. I understand the reasoning behind the room, but its implementation needs some tweaking or it will be very under-utilised next time


That's all I can think of right now. There are definitely wayy more positives than there are negatives (and really, unreliable net issues are the only negatives) so I applaud all who had a hand in making this event come to life.
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Unread Tue, 16th-Apr-2013, 5:48 PM BnetId: mGGDrGooSe.266  Race: Clan: mGG  Location: Sydney  Total Posts Made: 703 # 14
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The downtime before games started has already been mentioned, but far more annoying for me was the sheer amount of down time throughout the weekend. For the hours I was awake, there was literally more down time than game time. I fell asleep on numerous occassions. I got very frustrated over the weekend because i didn't want to sit there wasting my time, but didnt want to miss up coming games.

On a much more serious note, for God's sake layoff the gamecon adds. I don't know who prodigyX is, I don't care who he is or where he shoves his shotgun. I will specifically avoid gamecon gear just so they don't have enough money to make adds. I realise how incredibly hard it is to get a variety of media to play during downtime, but if you dont have enough diversity of media to play, then don't keep bombarding us with the same adds and trailers thinking that it's better than nothing - nothing is very much prefered in that instance.


P.S Fenner is an awesome caster, as were the others ofcourse.
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Unread Tue, 16th-Apr-2013, 7:19 PM BnetId: TALoSt.281  Race: Clan: TA  Location: Brisbane, Australia  Total Posts Made: 422 # 15
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Is always good to catch up with everyone, meet new people and watch some sick games at these events. I really enjoyed just being a spectator this time; less stress, more time to chat with everyone and I could actually get some sleep! I'd agree with the majority of feedback in this thread, and won't bother repeating what they've said, just some personal feedback I have.

- Baldie/Norksman did an amazing job keeping the sc2 games on-time to the best of their ability. Even with me sitting there distracting Linc every now and then, he was always on top of everything and knew exactly who he was waiting on to finish to start new games. They both did really well.. Probably the best organisation I've seen at an ACL event.

- Having the huge TV screens with players first-person views was sick! Especially when you could change them over to view secondary games going on in-between main stage games. Keep this if you can!

- Being at the event it wasn't much of a problem, but perhaps jumping into other available games just to decrease stream downtime would be a better option than waiting until an organised series on the main stage was setup. I saw this a few times through the event, although I'm not sure how often it actually happened.

- Pro Zone area was a good source of gum/lollies but the suggestion to have a stream setup in there etc. would be a very good way to allow pros to rest while still keeping up with the action. Be a good place for interaction between console/PC gamers too.

Hoping I can attend more of these! Even as a spectator I had a lot of fun!

Love you all xo
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Unread Tue, 16th-Apr-2013, 10:49 PM Who's Who:   BnetId: Dox.792  Race: Location: Brisbane  Total Posts Made: 2,980 # 16
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Only managed to catch fragments of the stream on my phone every now and then, but from what i saw:
- Looked crisp as ****.
- GameHeart was a huge hit.
- Massive delays between each match.
- The cinematic commentary to fill downtime was horrible. Just keep playing music and do some crowd shots.

Quick Comments
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Great to see you able to make it for a bit :)
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Unread Wed, 17th-Apr-2013, 10:20 AM Who's Who:   Race: Location: Adelaide, Australia  Total Posts Made: 1,638 # 17
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Hey guys, just FYI - consolidating the feedback into a more appropriately named thread as per several requests.

Speaking of feedback, always looking for criticism re: my own casting so if anyone has some please feel free I can take it!
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Unread Wed, 17th-Apr-2013, 11:04 AM Who's Who:   BnetId: xGKingBenji.281  Race: Location: Sydney  Total Posts Made: 1,457 # 18
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I wasn't able to watch all weekend but wanted to get results but I had a really really hard time finding the challonge links. Next time please include links to all the brackets (groups, open and finals) in a post somewhere so I can simply check the post and click the brackets.
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Unread Wed, 17th-Apr-2013, 11:08 AM Who's Who:   BnetId: TAChadMann.277  Race: Clan: TA/sR  Location: Byron Bay  Total Posts Made: 2,806 # 19
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Quote:
Originally Posted by xGKingBenji View Post
I wasn't able to watch all weekend but wanted to get results but I had a really really hard time finding the challonge links. Next time please include links to all the brackets (groups, open and finals) in a post somewhere so I can simply check the post and click the brackets.
They are ALL on the ACLPRO landing page for the event. Seems like a pretty easy place to go check.

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 NvRossi:  
they should also be on sc2sea!
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Unread Wed, 17th-Apr-2013, 11:40 AM Who's Who:   Clan: None  Location: Melbourne  Total Posts Made: 2,231 # 20
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Quote:
Originally Posted by NvRossi View Post
5. tiny issue, stream team weren't using team flairs on the gameheart custom map if one player had a team and the other did not, not sure why.
I said **** it. If your team isn't on the map then it's the team/players job to get in contact with the creator and get their stuff on the map. If the player isn't on a team, it's his incentive to try better and get on a recognizable team.

But i was told not to use them unless both players have the flair.

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 FvRsolis:  
symmetry was better in this case ACL + one logo is worse than ACL+ no logo
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