Online Rounds
They work fairly well, bit of awkwardness with everyone forfeiting once they get top 12, making for a lousy spectator experience, perhaps either forcing people to play it through, or having the incentive of a small monetary prize for winning (or even just free entry into the ACL event?). Alternatively make the Online round into 4 smaller brackets like you do for the live event.
Offline Events
Format overall is fine, how it is implemented at time is a little shaky but this is mostly down to a lack of help marshaling the event and players not taking initiative to start games themselves, not procrastinating and asking questions when they arent sure rather than sitting on their hands and waiting to be told what to do. Location for both Melbourne and Sydney were pretty terrible. Id also recomend to even start sorting out some sort of system where you guys order lunches / dinner e.g. announce over PA "hey we're gonna order pizza / chinese place your orders, have set deals to save time even skim a $1 or 2 for yourself, people wont mind, either than or go all out an bring in a BBQ and some sausages ^_^.
Tournament Format comments including in Online / Offline events
Spectator Experience
I actually really enjoyed the spectator experience for Sydney, the bar upstairs was great and really got people from other game titles interacting with each other, the one down stairs was a nice setup the venue design (natural lighting) kinda ruined it however. The Lol Setups for Melbourne are Sydney were also outstanding. Personally from a experience point of view I think you're in a good spot to start charging spectators, however from a demand point of view you arent (ill address this slightly later).
Competitor Experience
N/A
Streaming Experience
Casters are good A+ I dont know why the survey asks about sending in international casters, you got a great team already.
Community Interaction
Community interaction this year (and even the 2nd half of last year) has been dreadful, no other way to describe it, yes I understand you were busy with other projects etc but to the majority of the community this isnt an excuse to set aside 30mins a day to interact/answer questions. Nick's blog (and the short conversation I had with him at ACL Sydney) I sounds like this issue will be ressolved moving forward. Regarding volunteering I echo the words of others, make the place more accessable, interact with the community and actually lock in the people who offer help (look at what charities do, you donate once and they contact you every year asking for more). There's probably feedback I could give on suggestions etc but ill wait until after Nick publishes Part 3
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[07-10, 22:00] PiG Unfortunately I'm incredibly lazy so most of my video footage is just me and iaguz in bed
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