Inb4 I suck ACL's dick, which I do, since if they stop there will be no more dick and Australian e-sports will go from being endangered species to extinct.
Online Rounds
-These were well run and massive double elim format is best I think.
Offline Events
-Your bread and butter. In my personal experience having been to every event they are always the highlights of my year. Personally I loved having a bar at ACL Sydney, and I think a lot of others did too. One problem A few people mentioned was sc2 felt a little bit like a 'side-show'. I understand that these days it is compare to LoL, but could be food for thought and suggest rotating around who gets main stage at certain events ie. in Melb sc2 does, in Sydney CoD does etc etc.
Only other feedback would be internet, don't need to tell you guys the net kinda sucked at Sydney, and whilst I understand you couldn't really help it, having good internet is a MUST.
Tournament Format
-I think everyone likes the top 3 advance into ro12 with 1st in groups getting a bye round. Some people mentioned a double elim lower bracket might be good but personally I think this is not necessary. There is a slight element of luck with who you get in a single-elim, but this only provides more hype and excitement, you aren't going to be able to please everybody on this.
With Open Bracket, I think its more beneficial to have a massive double elim bracket like the Online quals, as you do have a bit of luck in which group of x players you get where only 2 can advance. In massive double elim bracket whilst 1 or 2 people maybe get unlucky ie. hit a good player round 1 and then another good player in lower bracket, I feel this mitigates the profound bad luck of getting 3 solid players in a group where only 2 can possibly advance.
Spectator Experience
At Sydney you guys did a great job of this, the casters were extremely audible (a problem you've had in the past) and the sc2 stage was fantastic and well designed, albeit of to the side slightly. Can't comment on experience from home.
Competitor Experience
-Again other than internet issues I thought it was good overall. A few Pro players mention the annoyance that they get there at 11-12 then don't really play for a few hours or their group matches are spaced out a lot and they don't really get into a rhythm of playing, which can be quite annoying. How you fix this I'm not really sure, if you have people come to late you risk falling behind/having down time for players who qualled from Open Bracket. The problem of spacing their games out was dealt with better at Sydney where you had enough computers that everyone in groups could play simultaneously and where they sat was already pre-planned, which was good organisation.
Streaming Experience
Again, can't really commentate on this, but down time is definitely an issue, and I'd suggest sending a message to the community to either make some funny interviews/content/whatever the **** pre done so you can play them on stream, or just have a list of generally well accepted videos like carbot/tempo songs/whatever that you can play when a game is being ready.
Also as Baldie is quite busy you'd need someone to be talking between stream and players so you can get another game ready as soon as stream is done
Community Interaction
Since this IS community interaction I'm going to guess you mean at your offline events, and tbh there isn't a whole lot you can do about this other than get a someone to run around with a mic and cam and bug audience people. Perhaps something like stream give-aways/beta keys could be looked into as well.
As always these are merely small factors and not fatal flaws, that if not fixed will lead to the death of e-sports. (actually bad internet might fall into this category).
I'd like to say that you guys have come a long way in sc2 since 2012, but in all actuality not a whole lot has changed really, even my first even you had a nice stream with good commentators, a sick live experience, decent prize pool and lots of players show up to your events, so I guess I'll just say keep up the good work.
Oh actually on that side note a few players do qq about prize pool, but there isn't really a lot you can do about that/a lot of it is being self entitled little bitches, but insert captain obvious quote, more prize pool would be awesome.
Oh actually last thing, a few people I spoke to at the event mentioned they only found out about the event x days/hours before the event actually started, and I do agree there needs to be more hype/shit surrounding an upcoming event. Whether this is getting scholars to write hype articles of mythical proportions to get people more interested, having someone from ACL reach out to community members/websites/big sc2 people like artosis/incontrol etc to spread awareness (many australian followers don't even know sc2sea exists). I also spoke to the dude from UNSW sc2 group who said he had no idea the event was on and he could have gotten a lot of people down if he knew in advance, things like this could really help.
Actually since I'm a genius I just came up with a great idea for prize pool AND content, (preface: NFI where actual extra funds will come from) But you could totally do something where you ask the community to make vids/content/whatever the **** and increase prize pool based on amount of (useable) content you get!
Even the smallest donations help keep sc2sea running! All donations go towards helping our site run including our monthly server hosting fees and sc2sea sponsored community tournaments we host. Find out more here.