[tin]

just wondering if anyone here can help me and i hope this is in the right section but i get really bad pings like over 1000ms could anyone help me with what it could be?
when i turn of the modem it goes fine for like 10 minutes or so then goes just as bad again called up my service provider and they were no help at all.
Some days its fine i understand that alot of people in my area could be using the net or so but is 1000ms really normal?

thanks.