[Another]

Mkay so heres what happened for me:

I logged into playhem at 8.40 NZT (20 minutes before the tourny starts) and attempted to load the check in page. It simply said "Please wait" I logged on to bnet and in the channel it seemed a lot of people were having issues with the playhem site, frequency recognised this and asked any players who were having issues to PM him, i did so straight away and said i could log in but couldnt check in, he didnt reply for ~10 minutes (by this point its about 8-10 minutes past tournament start date) and he said that its basically too bad, and that there is a 2nd qualifier.

Why was playhem used in the first place?

I hope you can udnerstand how frustrating it is to show up on time, do everything i can to get into the tournament, and then be told too bad you cant play. All in all a failure of a qualifier. I hope you never use playhem again

[Unstable]

Originally Posted by IrisAnother

Mkay so heres what happened for me:

I logged into playhem at 8.40 NZT (20 minutes before the tourny starts) and attempted to load the check in page. It simply said "Please wait" I logged on to bnet and in the channel it seemed a lot of people were having issues with the playhem site, frequency recognised this and asked any players who were having issues to PM him, i did so straight away and said i could log in but couldnt check in, he didnt reply for ~10 minutes (by this point its about 8-10 minutes past tournament start date) and he said that its basically too bad, and that there is a 2nd qualifier.

Why was playhem used in the first place?

I hope you can udnerstand how frustrating it is to show up on time, do everything i can to get into the tournament, and then be told too bad you cant play. All in all a failure of a qualifier. I hope you never use playhem again

Playhem was chosen to help frequency admin the event during the US/EU qualifiers mostly.

I have already spoken to Playhem about what happened and advised them that if it ever happens again we wont be using them in the future, apparently the reason a few players were locked out of the event was a technical error on their end and the on call tech was MIA for whatever reason.

While I cant fix what happened in the past, I will make sure frequency keeps whoever was given the run around by playhem this time as a top priority for number 2. I will also provide people who had this happen with a replay pack of their choice from the FXO roster as an apology.

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Stallion:

:)