This is a semi-long read and my opinions and might come across as too drastic to some but these are at the moment what I believe is needed to further grow the scene. Its growing well yes, but it can be better. When I talk about "growing eSports" I refer to growing the Starcraft 2 industry as a whole. Not the small subset of top players or any specific state.
1. Invest more in accessible mainstream media
Community's Part
This is what gets new blood. Why? Because it makes the game ACCESSIBLE to the casual viewer. It becomes easy to follow, and people from all walks of life have the opportunity to get exposed to Starcraft. Basically all these are some form or other related to casting.
Husky / HD youtube videos - Brought in a huge wave of youtube users
Day 9 Dailies - Getting single players / beginners more involved and helping them understand the game.
Tastosis Casting GSL - Basically made Korea competition accessible to the world.
Barcrafts - Turned Starcraft into a mainstream social activity.
Now imagine that none of these existed. Where would the scene be? Then imagine they were doubled or quadrupled thanks to people / sponsors recognising this and investing in these areas. This is hands down the best channel to get Starcraft more mainstream and the casual / single-players more invested in the game. I would love to see more of these types of high quality mainstream media.
Blizzard's Part
I would also want to see more integration with battle.net and mainstream media like this. They have been doing great by linking barcraft events and what not in the battle.net interface. But they could still improve it much further to a level of functionality similar to Steam / Dota 2.
I think Blizzard had huge potential to capitalize on "social media" with their facebook integration. Because obviously facebook is the biggest marketplace in the world. For e.g a option to toggle your ladder ranking display (#1 gold sounds fantastic to normal people doesn't it?) on facebook. That way they can compete with their own group of friends as well as advertise the game more to facebook friends of the user instead of god damn farmville requests. A quick "print screen" share to facebook feature. Or have single player achievements cross-posted to Facebook or just a custom ladder thing that shows who is the top among your friends. All toggable on/off of course. But the way they implemented it (just as a friend finder) and the lack of chat channels initially was a complete disaster. Another case of the top executives being so detached from the community and having the wrong reference points. More on that later.
TLDR: Growing eSports and attracting new/casual players is enhanced by having high quality mainstream media and more integration with Starcraft and mainstream channels.
2. Invest more into communities
The Importance of Community Sites
If media provides growth, community sites provide "retention". They take players interested in the game and provide them a platform. You want people thinking about the game even when they are not playing it. At work, at school, or when they just don't feel like playing games. It gets them more involved into the game. I would say 60% of forum readers are still lurkers. They don't own an account, they don't post. And when they finally start to, thats when you have a tangible measure of involvement. Because these players have actively decided to become part of the community and by posting their thoughts, joining a clan, joining a tournament etc they automatically become much more involved, get their friends to be involved and it grows the scene.
Encouraging Participation
And once the initial hurdle of their first post is done with they usually are committed to the scene / game and this affiliation could last for years. What can be done to help this? Well Blizzard beta keys or other special privileges are ALWAYS an amazing way to get these lurkers posting in the first place. Blizzard ends up helping communities but the sad thing is they are not even aware of it. What I would like is for Blizzard to be aware they are helping us, and then start moving towards the direction of supporting communities more because that in the end they are going to see a much higher return thanks to that growth. There could also be free retail HoTS give away opportunities etc and stuff that doesn't cost blizzard any money.
A world without TL / SC2SEA?
Without TeamLiquid, the scene would be vastly different. Korean news / gaming news would be hard to find. There will be no liquidpedia or database of results. Players signing / leaving major teams? Who even cares there is no news anywhere! And who are these players again? Nobody knows because Blizzard does not cover "community news". Now what if we had liquipedia 5 years ago? Or Team Liquid Star Leagues before there were even any major tournaments? Remember the first one and how amazing it was? Growth would have been much more facilitated with external support.
Same thing for sc2sea. House clans, Race Wars, our sea clan league, whos who profile databases etc all these things would not existed. Basically what I'm saying is once the game is out, it is no longer the game that grows the community. It is the community sites that do it. They significantly prolong a players gaming life with a particular game and grow the database of players. IMO Blizzard should be using a some of their marketing dollars to invest in community sites.
Because facilitating this will inevitably lead to more long run growth/profits, making it business sense for Blizzard to be investing more in communities. Right now they have chosen not to actively manage their communities on their own - blizzard forums have been disorganised and the same for last 10 years, whether its deliberate to discourage participation i do not know. But rather they get communities around the world that basically does their job for "free" for them but it does not always work out. I remember it was a sad day then when EvilMetal's broodwar.com which was the biggest starcraft 1 news site closed down, because it was not sustainable. Many community sites around the world are not well maintained because the owners and staff have no incentive to continue and are given no help. They do it for passion but if your job suffers because of it and you have a family to feed, you stop. It is a thankless job with no return for 90% of the community sites out there, and that is partly why only 10% of them are worth visiting.
Top executives at Blizzard do not value community sites
In nearly every single instance where I've met with blizzard non-community managers - be it the top blizzard people in the region of those from the USA who have flown down - one thing is constant. They do not regard community sites as important. Every top "regional" personal I have talked to have never even visited SC2SEA.com. Of course they heard of it, but they have never themselves been to the site. its disheartening they place such low importance on them. i bet the same can be said for TL and the NA non-community managers high up in blizzard.
A top executive recently declared wanting to have more barcrafts in XXX in 2013. He made this statement without knowing who organised the only 2 barcrafts we have ever had, or even visting our site. And why did our barcrafts stop? Who will be organising barcrafts in 2013 then? lol. Its always just 1-2 people going out of their way, and if they don't do it, no one will. Thats why there are no more barcrafts in Singapore, its as simple as that. And of course we would have benefited from help for e.g using their network to secure a good location, getting in interested clients / sponsors to brand the event and make it a regular sustainable occurrence. Basically sites need more support so we can continue to grow the community in Blizzard's interests.
Listening to the community
There is a big detachment that exists, the big guns simply do not care about community sites, only community managers do. The community managers i'm friends with are all fantastic and want the best for the community too. But their hands are tied because its the big guns who decide everything and they don't listen to them. They listen to "real world" people and not the community. Hence the abomination that is bnet 2.0 and the oversized WCS budget which could have been so much better used imo and more evenly spent on grassroot tournaments all around the world to grow the community. They do things the other way round, do stuff based on real word references, and then when the community complains, then they adopt and try to change it. re: Diablo 3 disaster. Of course they make profit either way but sometimes this results in missed opportunities and growth. Why not listen to the community in the first place the first time round?
They also make decisions such as shelling out 6 figure sums at booth rental and exhibition events that really.. does not grow the community in anyway. Why does this happen? Because Top execs in Blizzard value these events and not community sites. Community sites/tournaments get nothing and have to depend on random acts of goodwill from the public to sponsor tournaments. And no sponsor = simply no tournament!
If there was no Arnor, Soulja, JoFrtiz etc there would be no SEAL#1 #2 #3, SEASL #1, #2, etc!
Take a portion say even 10% out of there exorbitant marketing fees and instead invest that in community sites. Imagine a Blizzard supported community tournament or clan league?! Even if they are just as a silent sponsor with the community doing all the admin work. And the mainstream attention they could bring with proper liaising their website / facebook pages with community sites and with the event being called a Blizzard event. Now that would facilitate growth throughout the whole scene and that will actually grow the community. The Blizzard SEA Clan League? Hell yeah!
TLDR: Community sites work hand in hand with accessible media to bring new players in. The simple fact is these sites retain and grow the community more then anything else. Blizzard does not recognise this and probably never will.
The Tournament issue
I do not have a solution for this. To keep it short, on one hand tournament's force the skill level of players to grow which is great. The skill level in the nation rises. But it soon reaches a point where the gap widens, new players stop going to the event to try their luck. Entrance fees are expensive. The end result is only the cream of the crop seems to benefit from this and it does not grow the scene. In fact you could call this an "inefficient" use of sponsor money.
And having the "true top players" is not a priority for sponsors - they want numbers and exposure, hundreds of people not 8 of the best fighting it out with 5 of their friends watching. The best thing that can come out of this is if a singular talent emerges that can compete on an international scale, getting more locals casual players to be more involved and support him and encouraging them to play. Getting coverage in mainstream news media, etc.
This is a tricky spot where you have to justify the use of sponsor money through attendance numbers. If its not justified it won't be sustainable and you don't have events. Their marketing dollar would be better spend elsewhere e.g - international player sponsorships that go to the very best. I think online events are far cheaper and accessible to watch and provide a far better marketing return but marketers will never consider it as they always value physical events over this, and well most players do too.
Blizzard has a terrible habit of being really detached from their player base. This has been happening since forever.
Pretty damn stubborn in their ways and only favouring hard numbers/statistics over player sentiments.
And most of the time, they dismiss "player sentiments" quickly by saying we are the "vocal minority".
That's not to say that Blizzard does not create great products. It's just that they have flaws that could be fixed/avoided if they weren't so detached from the community.
I agree Blizzard should do more with the community :/ they only post really really big events...
You're kidding right? They tweet when Ninja, PiG, deth or Mafia are streaming. They tweet the NZ BarCraft Finals. They write articles about inFeZa's observing. They reach out to the community on a bloody monthly basis and get no recognition for it. People need to open their eyes instead of blindly complaining. I don't mean any disrespect in this post, just trying to be succinct.
Like almost anything in life there's two sides to the story. Both as valid as each other and both as important as each other (in each person's mind). Dox is simply trying to have people see the other side of the equation.
It's great and important to put thoughts/concerns/feelings out in the open (otherwise nothing shifts and it all stays in people's heads) but it is also important to step in the shoes of whoever you are talking/complaining about not necessarily to justify their position but to look at what actions could be taken to grab their attention and do so in a way where they see it as a valuable idea. Clashing heads with idea vs idea and opinion vs opinion just leads to a slow improvement.
I agree wholeheartedly with a lot of what nirvAnA says moreso for taking an action called writing it out and putting it into existence vs complaining about it amongst friends.. but I definitely do not feel like I am in a position to point a finger at either party - nor really are any of us.
Thank you for taking the time to make this nirvAnA! I enjoyed the read!
Re: tournaments, middle class players need to be getting prize money. There is simply no incentive for middle class players - say the M/GM of clans, those who generally hang around RO32-16 in wT but struggle to crack top 16-8 consistantly - to practice and train to the same degree as those consistantly making the top 8. They will never get the money, because it's all going to the top 3 people, so why bother? Having said that, the top players don't wanna play for small amounts all because their prize money has been spread over a larger number of spots (and without big names comes reduced viewship and therefore reduced sponsor money). So I fail to see a solution other than just having so much money around that it becomes feasible for middle class players to earn enough money to make the time investment pay off.
I agree with a bit of what is said here but I also have to agree with Dox.
It's easy for us as a community to bitch and moan about what we want. This is a good thing because it gets the message across to Blizzard about what we think they could improve. At the same time, I feel too often we get carried away with our pessimism and end up mostly ignoring the things that have been done for us under the premise of "could be better".
I just see the same old statements being repeated about Blizzard not caring about eSports / not connecting to the community / and people are clearly living with their heads in the clouds without getting informed. If people opened their eyes, they'd see a growing trend that has gained traction throughout 2012, and shows significant promise in 2013.
I agree with a bit of what is said here but I also have to agree with Dox.
It's easy for us as a community to bitch and moan about what we want. This is a good thing because it gets the message across to Blizzard about what we think they could improve. At the same time, I feel too often we get carried away with our pessimism and end up mostly ignoring the things that have been done for us under the premise of "could be better".
The problem is we have companies like Riot and (I have no idea who makes DoTA I dont play it ) who have better support, and we compare them to Blizzard. There was never too much ruckus about until we saw the support these games had from their producing companies.
Albeit not right now I think blizzard are heading in the right direction. Yes we want more and blah blah blah but some more time and I think we will see more support come in! eSports is young we just have to support it and enjoy it!
The problem is we have companies like Riot and (I have no idea who makes DoTA I dont play it ) who have better support, and we compare them to Blizzard. There was never too much ruckus about until we saw the support these games had from their producing companies.
Albeit not right now I think blizzard are heading in the right direction. Yes we want more and blah blah blah but some more time and I think we will see more support come in! eSports is young we just have to support it and enjoy it!
I think there's a lot of room to compare Blizzard and Riot. There are many, MANY things that Blizzard does better than Riot. But Riot has its positives as well. I'm sure there's room for both to learn from each other.
I definitely think the whole "Riot loves esports, Blizzard doesn't care" argument is a bit ridiculous though. I'm with Dox - I don't know how a sadly all-too-common opinion like this spreads, but it does.
Example of Riot support being better than Blizzard? This is another statement that has grown very popular over the last 6 months but I don't see any true weight behind it.
Comparing the two companies is ridiculous from the get-go. One is a multi-award winning, multi-best selling multi-genre developer that has been around for over 25 years. The other is a company who released one single-genre free-to-play MOBA title in 2009 and is now being heralded as the messiah of gaming and eSports.
They've had a very good two years, there's no arguing that. But come on. Apples and Oranges people.
Thats what i meant to say (I dunno if it came across that way though) the reason behind all this Blizzard doesnt care comes from people comparing two very different companies.
Anyway Blizzard has time still to show itself to the MOBA fanboys, the problem is that most of the MOBA fan base are very young, opinionated people (my thoughts). Regardless I still think that Blizzard could do more, which has been done in HoTS i jsut think it should have been sooner
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