[Flamga]

Actually this has already happened in the UK, while I was over there on holiday so its sorta been coming for a while. Honestly they were never that great, even EB is frustrating at time only ever getting things from online now seems to be the best way to get it all.

[Dox]

I (and loooots of other people) bought D3 CE from GAME and were notified that it shipped this morning. The people who didn't pay in full (ie. put down a deposit) need to pay cash to collect their pre-orders in person.


http://www.game.com.au/faq


What if I have pre-ordered a game?
We are still working to clarify the status of pre-orders. At this stage we are intending on honouring certain pre-orders placed on the Diablo III and Max Payne new releases. We will provide clarity on these and other new releases in due course.
We are not able to refund customer deposits and customers who have paid a deposit for a pre-ordered item at this stage should continue to monitor the website for further updates.

[Azure]

wow that sucks

[Halstrom]

Can't say I'm suprised. GAME has never been super popular. But I was surprised it got so bad that it reach this point:

Earlier this morning staff members informed Kotaku Australia that GAME wouldn’t be receiving copies of Diablo III due to payment issues with its shipping companies, and many reported issues with GAME’s website.

[Takiah]

Hi everyone, I'm Tak

So, I used to manage one of Game AU stores in Geelong, sadly it was closed down in October 2010 along with many other stores, which is why this was no surprise to me.

I do however still have friends working within the company and have received confirmation that yes, the company has gone into administration mode (aka closing down) however all preorders Diablo 3 included will be honored.

However, I also received confirmation that their eftpos terminals have been shut down which also means that although you can pickup your preorders, if you haven't fully paid for it you must do so in cash only.

It a terrible thing to happen however it was inevitable. It was literally heartbreaking when I had to close my stores doors for the final time, my team and I were one of the few teams who actually loved their jobs and their customers. There are so many people within the company now who will be out of work and not be receiving any redundancy benefits at all.

Game has changed hands far too many times and came into the fold far too late (EB already had close relationships with the distributors which ALWAYS gave them the upper hand/sales. Game was originally Gaming Wizards before Game UK took over. Then in October 2010 Game UK sold off Game AU which is when a huge chunk of stores were closed (mine included). Now it appears that the current owners of Game AU are trying to sell the company to a new buyer (hence the admin).

The loss of Game AU will certainly increase EB Games sales however this will only be temporary, although EB are doing BETTER I do not believe they are doing "WELL" so rest assured, its only a matter of time before the same things happen to them.

Also @SQL.inFeZa game never broke street dates, in fact I can speak from personal experience that when street dates were broken (WoW Cataclysm for a major example) was actually EB Games.

ANYWAY, Hi I hope I haven't offended anyone by this post and I am by no means defending Game etc..hopefully just trying to shed some light on why this happened and hopefully explain that this is out of the employees hands. They are all in a terrible position now, as almost all of them now have no job and no redundancy packages coming their way.

Quick Comments

nirvAnA:

Thanks for the info

[TABottles]

We don't even have Game in Tasmania. Well not in Hobart.

[ToR.Arnor]

Hey Guys

Blizzard are total ballers, and will be helping out any of those that end up being shafted by GAME

SAUCE: http://us.battle.net/d3/en/forum/topic/5007290816

[TADivinity]

Originally Posted by Arnor@CityHunter

Hey Guys

Blizzard are total ballers, and will be helping out any of those that end up being shafted by GAME

SAUCE: http://us.battle.net/d3/en/forum/topic/5007290816

Thats awesome, shit I love Blizzard.

[Meatex]

With the exception of some deals I got there (I got 3 games for $40 including collectors FF13 )
Game was so overpriced as was EB
Always got my games at JB

[Insom]

thats just...

wow

[Takiah]

That is AMAZING of Blizzard. So great of them. Another reason why they are the greatest company in the world

Quick Comments

Maynarde:

Yup

[JAFF3R]

Originally Posted by Dox

I (and loooots of other people) bought D3 CE from GAME and were notified that it shipped this morning. The people who didn't pay in full (ie. put down a deposit) need to pay cash to collect their pre-orders in person.


http://www.game.com.au/faq


What if I have pre-ordered a game?
We are still working to clarify the status of pre-orders. At this stage we are intending on honouring certain pre-orders placed on the Diablo III and Max Payne new releases. We will provide clarity on these and other new releases in due course.
We are not able to refund customer deposits and customers who have paid a deposit for a pre-ordered item at this stage should continue to monitor the website for further updates.

I had a deposit in-store for the CE and was told to come get a refund.
Really hope that they'll do something about it but I doubt it.
Pre-ordered 3rd January and feel like an idiot for not going to EBGAMES or JBHIFI where it was $1 or $2 cheaper, but bought it since I was there.

My thoughts go out to the staff though