The good news is that SimCity is a solid hit in all major markets. The consensus among critics and players is that this is fundamentally a great game. But this SimCity is made to be played online, and if you can’t get a stable connection, you’re NOT having a good experience. So we’re not going to rest until we’ve fixed the remaining server issues.
And to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game.
I know that’s a little contrived – kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened. We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent.
SimCity is a GREAT game and the people who made it are incredibly proud. Hang in there – we’ll be providing more updates throughout the weekend.
"I know that’s a little contrived – kind of like buying a present for a friend after you did something crummy."
Will never buy this game until the standards are higher than sim city 4.
Untill then I think it is worth pirating if someone removes EA's appalling DRM/Origin, and CONSTANT internet access for single player.
I had enough trouble with Origin & Battlefield 3's DRM. (Never had a problem with Steam even when my net goes skitz once and awhile)
I rather feel good about myself for not buying any new EA product for about a year. But it is so sad that I can't really enjoy Maxis as much as I did as a kid...
FOR OUR PATIENT AND AMAZING MAYORS - A FREE PC DOWNLOAD FROM ORIGIN
Our SimCity Mayors are incredibly important to the team at Maxis. We sincerely apologize for the difficulties at launch and hope to make it up to you with a free PC game download from Origin.
Starting today, every player that has activated their copy of SimCity will receive an email that will give directions on how to redeem this offer, and you can also find more information on our FAQ here: https://help.ea.com/article/simcity-something-extra. We’ll be opening up the redemption portal country-by-country so some of you may see it a little sooner than others. The portal will be live worldwide for everyone to select their game by March 22. We don’t want any of you to miss out on your free game, so please note that you must register your copy of SimCity before March 25, 2013 at 11:59 PM PDT and you must claim your free game by March 30, 2013 at 11:59 PM PDT.
At Maxis, our studio values dictate that we innovate and create something that is quirky, complex and challenging. Sometimes this bites us in the butt, but our servers are green and we’re seeing record numbers of players all online and having a great time.
Here is the list of games that you will be able to choose from once you are able to redeem. It’s a great list of games across the whole EA portfolio, so pick one and add it to your Origin library on us!
We’re getting great feedback from our fans and know that many of you are having fun and exploring this whole new expression of SimCity. We’re humbled by your patience and passion for the game. Thanks for building something very special with us, together.
And now please enjoy a disclaimer from our head legal Llama…
*THIS OFFER DOES NOT CONSTITUTE A CREDIT, CHARGE, DEBIT OR GIFT CARD. OFFER EXPIRES MARCH 25, 2013 AT 11:59 PM PST. VALID FOR NEW PURCHASES OF SIMCITY (“PRODUCT”) THAT ARE REGISTERED TO YOUR ORIGIN ACCOUNT BY MARCH 25, 2013 AT 11:59 PM PST. FREE PC DIGITAL DOWNLOAD GAMES NOT DOWNLOADED FROM ORIGIN.COM BY MARCH 30, 2013 AT 11:59 PM PST ARE FORFEIT. ELIGIBLE GAMES SUBJECT TO CHANGE. VALID WHEREVER PRODUCT IS SOLD. LIMIT ONE OFFER PER PERSON. CANNOT BE COMBINED WITH ANY OTHER OFFER, GIFT CARD, REBATE OR OTHER DISCOUNT COUPONS. OFFER MAY NOT BE SUBSTITUTED, EXCHANGED, SOLD OR REDEEMED FOR CASH OR OTHER GOODS OR SERVICES. RETAILERS, DISTRIBUTORS AND EMPLOYEES OF ELECTRONIC ARTS INC. AND THEIR AGENCIES/AFFILIATES ARE NOT ELIGIBLE. VOID WHERE PROHIBITED, TAXED OR RESTRICTED BY LAW. SEE APPLICABLE END USER LICENSE AGREEMENTS AND DISCLOSURES ON WWW.EA.COM.
*USERS WHO ARE BENEATH THE MINIMUM AGE REQUIRED TO ACCESS INTERACTIVE ONLINE SERVICES WILL AUTOMATICALLY BE GRANTED A COPY OF SIMCITY 4: DELUXE EDITION AND BEJEWELED 3 INSTEAD. THESE GAMES WILL BE ADDED DIRECTLY TO YOUR MY GAMES LIBRARY OVER THE COMING DAYS
1. When can I start to get my free game?
Asia & South America by 5pm PDT/midnight GMT on Friday, March 22.
Everyone worldwide will have access no later than 5:00PM PDT on March 22 and will have until March 30 at 11:59PM PDT to redeem.
4. How do I select and claim my free game?
You can access the free game portal and select from a list of EA PC digital download titles by signing in to the Origin client. Gamers who have authenticated their copy of SimCity on Origin will see the Featured Today pop-up window with a link to the free game redemption portal on startup and when you finish playing SimCity. You will see the reminders once per day in each location, and once you’ve selected your free game the reminders will go away.
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